Quality Assurance Manager

Opportunity Overview

Are you ready to elevate your career in manufacturing operations and be a part of creating the world's best desserts? Dessert Holdings partners with some of North America’s most iconic chains to bring people together to celebrate life’s sweetest moments!

Dessert Holdings is looking for a Quality Assurance Manager , who will implement and support the Quality Management System while monitoring, assessing and communicating GMP compliance status and issues through auditing documentation, practices and procedures. This position is at our Kennesaw, Georgia facility.

RESPONSIBILITIES:

• Provide site leadership and ensure regulatory requirements are met in all aspects of the site’s operations.
• Provide leadership and ensure high levels of food safety management is incorporated in all quality assurance policies and compliance functions, verifying the HACCP system and QMS.
• Manage QMS, QA, QC compliance staff, including oversight of Environmental Programs.
• Oversee the implementation and maintenance of Document control, Process control and training systems.
• Manage the validation of the facilities, equipment and processes.
• Provide leadership and participate in all reviews of QA, management, contracts and product development.
• Provide leadership and technical support for any new product development to ensure procedures are effective to optimize quality and shelf life.
• Investigate and follow-up on consumer and customer complaints.
• Provide technical support to sanitation issues.
• Ensure that all products for release meet all testing and manufacturing specifications and are accurately labeled, identified and counted.
• Plan and verify the execution of audits, analyzing the results and deficiencies found.

REQUIRED QUALIFICATIONS:

• MS/BS degree in either food science, microbiology, biochemistry or chemical engineering with 5 or more years’ experience managing and implementing QA strategies.
• Previous experience in benchmarking, integrating, and implementing best practices.
• Superior verbal and written skills for clearly delegating tasks to team members and for effectively communicating results to management.
• Strong interpersonal and organizational skills.
• Ability to take initiative; manage tight deadlines.
• Experience with auditing, HACCP, GFSI, AIB, SPC and other quality measuring programs.
• Strong knowledge of quality assurance methodologies and strategies with a sound understanding of product formulation controls and documentation.

About Dessert Holdings

Dessert Holdings is North America’s fastest-growing premium dessert company, recognized for providing retail and foodservice customers with chef-inspired, innovative desserts made with real ingredients, a flexible and low-cost supply chain, and best-in-class service. The company is a collection of premium dessert companies and brands: Steven Charles, The Original Cakerie, Lawler’s Desserts, Atlanta Cheesecake Company, and Dianne’s Fine Desserts. Dessert Holdings is owned by Bain Capital, employing more than 3,200 people across eight manufacturing facilities, and is continuing its journey of rapid growth.

EEO Statement

Dessert Holdings and its related entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristics protected by law.

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Dessert Holdings company (Lawler's Desserts, Atlanta Cheesecake Company or The Original Cakerie) is an Equal Opportunity Employer. It is our policy to abide by all federal and state laws prohibiting employment discrimination; therefore, Dessert Holdings company (Lawler's Desserts, Atlanta Cheesecake Company or The Original Cakerie) does not discriminate on the basis of race, color, sex, age, religion, national origin, military status, pregnancy, or disability or any other characteristic protected under applicable federal, state and local antidiscrimination laws.